Cynthia Spencer Hospice

Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
 
2,490 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 17 of 248
 
Review of Cynthia Spencer Hospice written by
5th November 2022


Staff helped/sorry about my writing.

Suggested improvements
N/A.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Lymphoedema Palliative Care Team
5th November 2022



Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
 
Review of Hospice @ Home written by a family member
28th October 2022


My wife was unable to understand all that was doing on during her last 4-5 days so it is difficult to say. However I was with for 24-7 and for treatment care and understanding by all her carers was first class.

Suggested improvements
Nothing you could have done better from my knowledge. However it should have asked for help sooner.

2022-11-15 09:45:01
Response from Cynthia Spencer Hospice

Thank you for your feedback. It is good to see that the team were able to help you and your wife in the last few days. We work very closely with the teams that refer patients into Hospice at Home and provide regular advice and guidance to teams on the appropriate point they should refer. Sometimes this can be difficult to predict for teams and occasionally the team may receive referrals that mean they can only support for a few days. We will continue to work with those referring into the service to ensure they know when might be the appropriate time to refer for support.

Dignity/Respect
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Safe
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Review of Community Specialist Palliative Care Team
26th October 2022


Useful information given. Very polite and compassionate.

Suggested improvements
-

Dignity/Respect
Involvement
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Staff
Safe
Supported
Spiritual needs
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Experience
 
Review of Cynthia Spencer Hospice
26th October 2022


The kindness that I have felt during my stay.

Suggested improvements
-

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
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Experience
 
Review of Cynthia Spencer Hospice
26th October 2022


The staff are very caring and kind.

Suggested improvements
-

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Cynthia Spencer Hospice
26th October 2022


Staff are very caring and kind.

Suggested improvements
-

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Community Specialist Palliative Care Team
26th October 2022


She challenged previous information given to me. This resulted in a next day endoscopy which with previous information would have taken an awful lot longer.

Suggested improvements
-

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Community Specialist Palliative Care Team written by a patient
20th October 2022


Very informative.

Suggested improvements
Could do nothing better.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Cynthia Spencer Hospice
13th October 2022



Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
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Page 17 of 248

Cynthia Spencer Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Cynthia Spencer Hospice: http://iwgc.net/ejoux